01-12-2021 | RO-AR Briefing

Headlines :

-> Telecoms customers saving millions as Ofcom rules bed in

-> Digital divide: financial difficulty and digital exclusion

-> Why digital-first, not digital-only, is key for banks to deliver stellar customer experiences

-> TSB to close 70 branches as more customers move online

-> FCA to double fees charged to regulated firms

-> Vulnerability Registration Service and Illegal Money Lending Team agree partnership

-> FCA calls on lenders to amend criteria to help mortgage prisoners

-> FCA to scrap 90-day open banking rule

-> Ofgem appoints Scottish Power to take on customers of Entice and Orbit Energy

-> O2 fined £150,000 over billing issues

-> How to Navigate the Ambiguity of a Digital Transformation

-> 4 Principles to Guide Your Digital Transformation

-> UK house prices return to double-digit growth | House prices

-> BNPL Expected to See Biggest Holiday Yet in UK

-> ‘Buy Now, Pay Later’ Used for Things Shoppers Can’t Afford

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