14-12-2020 | RO-AR Briefing (ßeta)by Chris Warburton14 December 2020Headlines : -> How COVID-19 is redefining the next-normal operating model -> Traditional UK broadcasting at risk without radical shakeup, Ofcom warns -> Virgin and O2 merger referred for in-depth investigation -> #KlarNAAA? Is #BNPL a good or bad thing? -> COVID-19 has revived the social contract in advanced economies—for now. What will stick once the crisis abates? -> VMware exec: AI’s two Achilles’ heels keep me up at night -> Bank of England warns of Brexit payment disruption -> Over 45% of people rely on credit as a result of the pandemic – Credit Connect -> 61% of consumers predict the end of high street retail – Credit Connect -> Destitution levels soared before the pandemic – Credit Connect -> 43% of consumers will need credit before the end of this year – Credit Connect -> One in seven falling behind on household bills – Credit Connect -> Noble IVR Helps Companies Reduce Hold Times for Improved Customer Service – CCR -> NewDay Scores with TigerGraph Cloud to Fight Financial Fraud – CCR -> Where Did the Commute Time Go?