Event Summaries

EVENT SUMMARY+ ¦ Credit and Collections Technology Think Tank 2024

2024 Collections Benchamarking An interesting dicussion that the Credit and Collections Technology Think Tank for 2024. Certainly some bit themes around data, transparency of process and honesty in communication, all to build trust with customers over the longer term. Regulation and regulatory compliance was a big topic, reflecting the volume of change underway. Likely to continue as a theme into 2025. The Global Collections Benchmarking study is also out. If you would like a copy of the 2023 report and… Read more

EVENT SUMMARY ¦ FourNet: Digital Transformation Summit 2024

Another great event from the FourNet team in Manchester.. I always come away super informed… if not a little concerned… around some of the latest security threats. The landscape continues to evolve… it was interesting to see how AI is helping and also getting embedded into some of the issues too. CyberSecurity Key Takeaways Ransomware remains a top threat: The professionalisation of ransomware, especially from Russian-speaking regions, continues to grow.Social engineering on the rise: Sophisticated phishing attempts, brute force attacks… Read more

EVENT SUMMARY ¦ NPL Global 2024

Interesting day at NPL Global yesterday. Certainly some concerns about a slow down and more stage 2 debt across Europe … also opportunities in Mexico and Peru … Key Takeaways Post-COVID-19 recovery has led to substantial shifts in market dynamics, necessitating changes in investment strategies.Regulatory pressures, particularly in Europe, are driving changes in portfolio composition and capital allocation.Changing global macroeconomic trends are creating both risks and opportunities for asset management firms.Rising interest rates have made the financial environment more challenging… Read more

EVENT SUMMARY+ ¦ Behavioural Science and its use in Collections

Roundtable and workshop discussing the use of behavioural science techniques, and their applicability, plus use cases, in Collections. This Live event was held at Canada House in London, and sponsored by Symend and Cowry consulting. Key Take Aways Behavioural science can improve customer engagement and outcomes in collections through personalized interventions Technologies like AI and machine learning enable operationalizing behavioural science at scale Segmentation based on psychological traits provides more effective personalization than traditional metrics Early intervention through behavioural archetypes… Read more

EVENT SUMMARY ¦ Quantum Tech 2024 – Use Cases

Day three of the event really focused on practical use cases and developments. Everything from defense, energy, engineering to FMCG and Finance, practical applications are under development. Key Take Aways Quantum computing can handle much larger matrices, making it ideal for complex financial models that classical computers struggle with.Rolls-Royce has developed scalable techniques to reduce the complexity of encoding matrices in quantum algorithms, a potential breakthrough for large-scale financial computations.Hybrid computing, combining CPUs and quantum devices, is emerging as a… Read more

EVENT SUMMARY ¦ Quantum Tech 2024 – Quantum Computing

Day two of the event focused on Quantum Computing, some of the progress and challenges. Good discussion on the state of hardware development, error correction and future use cases (esp medical and chemical/enviromental modelling). Key Take Aways Quantum computing has significant potential for solving complex optimisation problems in financial services, particularly in portfolio management and risk analysis.Financial institutions are increasingly focusing on both offensive and defensive capabilities, preparing for the disruption quantum computing could bring to encryption and data security.Quantum… Read more