Event: Handling increased arrears – ideas and support for Credit Unions and Community banks

We are pleased to announce our latest event for Credit Unions and Community Banks. With the cost of living increasing, post the holidays at year-end, many people can struggle. In this event we will discuss some of the things that can be done for customers/credit union members, how to provide support, hearing about what others are doing across the industry. We will also be updating our benchmarking survey, summarising the current situation and what is… Read more

Credit Unions: Staying ahead (engaging more members and remaining in control)

Date:    28th October 2022 Time:   10:00 – 11:30am Details Credit Unions have increasingly been in the spotlight with the government promoting Credit Unions as a more cost effective and safer alternative to High Cost Short Term Lending (& with BNPL, Alt lending in the background). The Bank of England is reporting rising assets and growing member books. However, following another FCA portfolio letter in March 2022 (re oversight and controls), the publication of… Read more

[DASHBOARD]: Signposting & Customer Support Options

On looking for a comprehensive list of free debt advice and customer support charities, there did not seem to be one readily available. We have created an initial list here, from those that we know. Something missing? Let us know, together with those you commonly use in the poll. Scroll to the bottom of the page. Free Debt Advice NameContact LinkServicesTelephoneMoney HelperFree Debt Advice0800 138 0555StepChangeFree Debt Advice0800 138 1111PayplanFree Debt Advice0800 280 2816National Debt… Read more