Event Summaries

EVENT SUMMARY ¦ Collection and Recoveries Tech Meet-up Event – Glasgow

It was great to be at the TCN hosted and CICM supported event last week in Glasgow, largely talking about all thinks AI for the industry, where we have come from and where we are going. Definitely some cautious optimism, but also lots of sensible views on how and where to make progress, and the reality of implementing in an industry such as financial services. For similar summaries and updates subscribe to the RO-AR.com newsletter. Key Takeaways [Summary] Session 1… Read more

EVENT SUMMARY ¦ Consumer Duty Update – Upcoming Questionnaires

Interesting discussion with Kevin Still, an update on Consumer Duty deadlines and also some of the recent questionaires being released by the FCA. What to expect and what does this mean longer term at it links to the Consumer duty rollout.If you are interested in completing the vulnerability readiness assessment this is available here. For similar summaries and updates subscribe to the RO-AR.com newsletter. Key Takeaways Significance of Recent FCA Actions: The FCA’s fines on HSBC (£6 million) and Marks… Read more

EVENT SUMMARY ¦ Creditors, IVAs and Consumer Duty – Improving Outcomes for All

More updates like this from RO-AR.com: Subscribe Link: Consumer Duty Services Another interesting dicussion with the Consumer Duty Services team, reviewing some of their data around what drives and predicts sustainable arrangements for IVAs.Your can still register here to watch the event on playback. Summary In a recent webinar focused on Individual Voluntary Arrangements (IVAs), creditor behaviours, and the impact of regulatory changes, notably the Consumer Duty, a panel of experts from Consumer Duty Services provided an insightful overview of… Read more

EVENT SUMMARY ¦ Credit Connect: Lending Technology Think Tank 4.1

More updates like this from RO-AR.com: Subscribe Link: Credit Connect Once again it was great to be able to chair the Lending Technology Think Tank. A couple of interesting new ideas and discussion this time around.From Session 1. Risk appetite is not changing yet, but there is opportunity for growth by looking at the data, and new data, in detail. Can we assume the same level of government intervention we have had for the last few years and how do… Read more

[EVENT] ¦ IVAs – Managing within a Credit Union

Date:    19th March 2024 Time:   10:00 – 11:30am Summary The discussion delved into the intricacies of Individual Voluntary Arrangements (IVAs), focusing on their impact within the credit union sector, challenges faced by creditors, and the evolving landscape of debt management. The session brought to light the critical aspects of IVAs, including creditor perspectives, voting behaviors, and the broader implications on consumer financial health. Key Points IVAs have seen fluctuating trends over the years, influenced by regulatory changes and market… Read more

EVENT SUMMARY ¦ Credit Connect: Collections Technology Think Tank 5.1

More updates like this from RO-AR.com: Subscribe Link: Credit Connect It was great to be able to chair the Collections Technology Think Tank again, there is always something new and it is great to watch how the thinking is developing.A couple of themes for me this session, especially; how we are blending human and digital interaction to a much greater extent that we ever were before, the gradual acceptance that more data is being gathered and being used, together with… Read more