Insights Roundup

-Insights ¦ Lowell FVI 8 – Report v2.1 LS V2_small -Insights ¦ Regulatory Initiatives Grid December 2025 -Insights ¦ Priority Services Register Customer Survey -Insights ¦ Cost of living: wave eight -Insights ¦ 2025 consumer digital index -Insights ¦ Household Finance Review – Q3 2025 -Insights ¦ Cost of living: Getting extra help -Insights ¦ maps-standards-2025-2 -Insights ¦ Evolving our funding model -Insights ¦ vpr-scheme-2024-benchmark-report… Read more

-EVENT SUMMARY+ ¦ CCTTT2025 – Detailed Session Summaries -Insights ¦ Help! Support Needs Guide (2nd Edition, Nov 2025) -Insights ¦ Water company performance report 2024-25… Read more

-Insights ¦ maps-standards-2025 -Insights ¦ Internal AI Use Policy… Read more

-Insights ¦ Money on my mind: Understanding the savings, debt and financial resilience of low-to-middle income families -Insights ¦ CCA Reform Phase 1 Consultation -Insights ¦ Missing Out 2025: £24 billion of support is unclaimed -Insights ¦ 20241017-Standards-consultation-response-v3 -Insights ¦ Consultation on ECB Standards for Enforcement Work – vulnerability and ability to pay -Insights ¦ Evolving our funding model -Insights ¦ Closing the fuel poverty gap: A plan for targeted energy support -… Read more

-Insights ¦ The Illusion of Thinking: Understanding the Strengths and Limitations of Reasoning Models via the Lens of Problem Complexity -Insights ¦ State of AI in Business 2025 -Insights ¦ Water Single Social Tariff Report -Insights ¦ Evolving our funding model -Insights ¦ Call for Input Modernising the Redress System -Insights ¦ Debt strategy A ‘reset’ and ‘reform’ for customers in debt -Insights ¦ Consultation – Consumer involvement rule -Insights ¦ Motor… Read more

-Insights ¦ Firms’ treatment of customers in vulnerable circumstances – review -Insights ¦ FCA Consumer Support -Insights ¦ Plain Numbers in Practice -Insights ¦ Building operational resilience: Feedback to CP19/32 and final rules -Insights ¦ Premium Finance Market Study Update Paper -Insights ¦ Research into Doorstep Interactions in Civil Enforcement -Insights ¦ Consultation Paper CP24/28 Operational Incident and Third Party Reporting December 2024 -Insights ¦ Anglian Water’s Customer vulnerability strategy 2025 -… Read more