Podcasts – updates this week

PODCAST ¦ Roundup – 19-03-2025

-Podcast ¦ Market Pulse: Pros & Pioneers: From E-commerce to AI Unlocking Marketing Potential Dylan Lam -Podcast ¦ Next In Queue: There’s a Story in Your Voice featuring Mike Kendall -Podcast ¦ CX Diaries: Subscription Luxury Automating Affordability in Customer Service -Podcast ¦ CX Diaries: Why Outsource to Africa Spoiler It’s About More Than Money! -Podcast ¦ Uncensored CMO: Cadillac’s re-launch of an iconic car brand for a new era -Podcast ¦ Market Pulse:… Read more

PODCAST ¦ Roundup – 12-03-2025

-Podcast ¦ CX Passport: The one with behavior driven CX – Candy Kothmann Call Center Director at Texas Workforce Commission E207 -Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – E-commerce to AI Unlocking Marketing Potential Dylan Lam -Podcast ¦ Get out of wrap: 219 Clare Muscutt of Women in CX -Podcast ¦ Next In Queue: That’s Not My Name featuring Afshan Kinder -Podcast ¦ Uncensored CMO: Rob Mayhew on the untapped creator opportunity in… Read more

PODCAST ¦ Roundup – 26-02-2025

-Podcast ¦ CXNNECT: Transforming Organizations with Douglas McCormick Leadership, Structure, and AI -Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – The Art of Breaking Things for Business Growth Daniel Hammond -Podcast ¦ CXNNECT: Transforming Sales Leadership with Jake Dunlap AI, Strategy & Connection -Podcast ¦ CXNNECT: How AI is Revolutionizing Risk & Compliance with Chris Warburton -Podcast ¦ Uncensored CMO: Creativity & Consistency driving growth for the worlds largest beer brands – Marcel Marcondes… Read more

PODCAST ¦ Roundup – 19-02-2025

-Podcast ¦ Talking Credit Unions: Mergers, CUSO’s and Collaboration -Podcast ¦ Inspiring Leadership: 268 Jamie Waller – Entrepreneur, Philanthropist and Adventurer -Podcast ¦ Uncensored CMO: Samsung CMO on Tech Innovation, Flying Ostriches & Doing More with Less – Benjamin Braun -Podcast ¦ CXNNECT: Sales in the AI Era Insights with John Barrows -Podcast ¦ Buzz on Bank Automation: How an anti-fraud startup fights deepfake fraud -Podcast ¦ Debt Reckoning: 55 Really Interesting Pages (Public… Read more

PODCAST ¦ Roundup – 12-02-2025

-Podcast ¦ RO-AR.com: Forecasting the Future Assessing new Technologies -Podcast ¦ CX Passport: The one with the posture of learning – Jeff Harrell E202 -Podcast ¦ CX Passport: The one with CX the customer would pay for – Karyn Furstman E203 -Podcast ¦ Punk CX: The natural home of the contact center is under the CMO – Interview with Alex Levin of Regal.io -Podcast ¦ Get out of wrap: 215 – Chris Rainsforth of The… Read more

PODCAST ¦ Roundup – 05-02-2025

-Podcast ¦ Next In Queue: It Works for Chanel featuring Chris Gillen -Podcast ¦ CX Files: Gregorio Uglioni – CX Goalkeeper – CX Transformation That Hits The Back Of The Net! -Podcast ¦ Get out of wrap: 214 Florian Garnier of Calabrio flying high with WFM… Read more