ROAR Insights General

Good practice guide for financial services: Supporting customers experiencing economic abuse

Published by: Surviving Economic Abuse Search for original: Link Key Take Aways Economic abuse is a prevalent and often hidden form of domestic abuse affecting over 4.1 million women in the UK annually, leading to significant lifelong adverse consequences. Financial services firms have a critical role in recognising, responding to, and preventing economic abuse through trauma-informed, survivor-centred approaches. Embedding specialist domestic and economic abuse teams within financial institutions enhances targeted support, risk assessment, and referral pathways. Raising awareness via campaigns… Read more

The Human Advantage: Stronger Brains in the Age of AI

Published by: World Economic Forum Search for original: Link Key Take Aways Building and investing in brain capital—comprising brain health and brain skills—is essential for enhancing economic resilience and societal prosperity in the era of AI. Over 1 billion lives are affected globally by unmet brain health needs, with post-pandemic stressors and an ageing population escalating the burden of brain health conditions. Effective early investment in brain health interventions across the life course could generate up to $6.2 trillion in… Read more

ICO tech futures: Agentic AI

Published by: ICO (Information Commissioner’s Office) Search for original: Link Key Take Aways Agentic AI is rapidly evolving, combining generative AI capabilities with external tools, increasing autonomy, contextual understanding, and open-ended task automation relevant to financial services. The development and deployment of agentic AI pose significant data protection and privacy risks, including risks related to transparency, accountability, data minimisation, and the potential for unintended inferences, especially in high-risk sectors. Organisations are responsible for ensuring compliance with data protection laws, even… Read more

Financial Abuse Code_0

Published by: UK Finance Search for original: Link Key Take Aways The incidence of economic abuse has risen significantly, with the number of women impacted increasing from 2.3 million to 4.1 million over four years, underscoring a critical need for targeted intervention. The financial sector can play a pivotal role in combating domestic abuse by supporting victim-survivors through industry-specific codes and collaborative initiatives. The Financial Abuse Code serves as a central industry framework, underpinning efforts to enhance understanding, support, and… Read more

ECB-Insight-Report-2026

Published by: Enforcement Conduct Board Search for original: Link Key Take Aways The ECB was established in 2022 and became fully operational in 2025 to oversee the enforcement industry in England and Wales, setting standards and providing independent oversight. There are 55 accredited enforcement organisations as of November 2025, covering approximately 97% of the market, with a significant presence in the private sector. The enforcement industry handled nearly 3.7 million cases in the first half of 2025, with a total… Read more

Good Score, Empty Cupboard: The credit score trap forcing households to cut spending on essentials

Published by: The Centre for Responsible Credit Search for original: Link Key Take Aways Credit scores have become a dominant influence on low-to-middle income households, significantly shaping access to credit and day-to-day financial decisions. The current credit scoring system acts as a disciplinary mechanism, compelling households to cut essential spending to preserve their scores. Nearly one-third (32%) of low-to-middle income borrowers have reduced spending on essentials such as food and heating to maintain their credit scores, equating to approximately 6.4… Read more