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Protecting Consumer Privacy in 2026

Data is becoming central and every more important for our world – Consumer Privacy as a result is one of the hot topics for 2026… an anthem for us to mull over! Lyrics: DEMSA Music: via RO-AR.com

The Debt Management Blues

It’s Blue Monday – January is difficult in many ways for many people – In theme with the time of year – a tribute to all the Debt Management teams across the country helping people out from DEMSA. Lyrics: DEMSA Music: via RO-AR.com

2026: Collections Playbook

Download the 2026: Collections Playbook to start the year. This playbook has been developed based on insights and data gathered through RO-AR.com benchmarking activity in 2025. Enter your email below to receive a copy direct to you inbox. Remember to get access to the latest updated data, join the 2026 benchmarking study here.

Top Articles – 2025

Here are the top article posts for 2025… This year reflected on how small, everyday choices can snowball: how a TV-inspired madcap plan led to an overnight bus adventure and a lesson in checking assumptions. “Outlandish” predictions, and how the truly interesting future signals sit beyond page one of search results: make sure the habit of letting urgent tasks crowd out important ones and finally, reframing research as the unavoidable (and enjoyable) cost of reaching the leading edge. … it… Read more

Top 10 RO-AR.com videos – 2025

Thanks to everyone who took part, helped produce, watch and engaged with the video content this year. I hope this has been useful and just a little bit fun too 🙂 Chris Hague & Bill Gosling OutsourcingHamid Motahari – UpBrains AI and Adi Hazan – AnalycatCollection Innovation – The December SummarySteve Suarez & HorizonXFCA: Vulnerabilty and Consumer Outcomes with Kevin StillGavin Stewart & VCC LiveLoris Raimo & SnorklMark McElvanney & IE HubJames Bryce-Lind & InfactAndy Pritchard & Telrock Systems