Colin Brown, CEO of Aryza, talks about how if we can truly help a customer in moments of need, not only can it create a positive outcome for the customer themselves, but also really help to build a business’s brand. It is about doing the right thing. See the full interview and find out more about Aryza-Here.… Read more
In discussion with Gareth Bailey and Martin O’Donnell from DebtStream. They talk about have they have managed without face to face meetings with implementation, what has been difficult, and some of the benefits of being remote. See the full interview and find out more about DebtStream -Here.… Read more
Further from the conversation with Jattinder Singh at Esendex. In this clip we discussed how to use digital channels to react and adapt to the changing situation. See the full interview and find out more about Esendex -> Here.
In conversation with Dave Wilson and Rich Healey from PayLink Solutions. We discussed what is the role of digital in the collections journey, how choice can increase digital adoption, but also how the option of human interaction is needed too. See the full interview and find out more about Paylink Solutions-Here.… Read more