Video Highlights

Highlights from recent video conversations and interviews.
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Latest: Full interviews now available in audio as a Podcast or in video on YouTube.

The true spirit of TCF: Helping out to help the brand

Colin Brown, CEO of Aryza, talks about how if we can truly help a customer in moments of need, not only can it create a positive outcome for the customer themselves, but also really help to build a business’s brand. It is about doing the right thing. See the full interview and find out more about Aryza-Here.… Read more

AI’s dirty secret

Paul Jozefak from Receeve talks about AI, and how machine learning can be used to transform the collections process, and some of the first steps to think about to start. See the full interview and find out more about Receeve-Here.… Read more

Managing without face to face meetings

In discussion with Gareth Bailey and Martin O’Donnell from DebtStream. They talk about have they have managed without face to face meetings with implementation, what has been difficult, and some of the benefits of being remote. See the full interview and find out more about DebtStream -Here.… Read more

Using digital to build process flexibility

Further from the conversation with Jattinder Singh at Esendex. In this clip we discussed how to use digital channels to react and adapt to the changing situation. See the full interview and find out more about Esendex -> Here.