Change Regulatory outlook: What is the outlook for 2021

A conversation with Natalie Murray from Lawbox Design – the full interview.
Here Natalie discussed some of the recent developments in Consumer credit regulation and the expectation on how this will continue to develop throughout this year. We covered topics such as consumer vulnerability treatment, EU data adequacy, BNPL, breathing space, and even if there is any outlook for a change in the use of physical letters in the collections process. Some really interesting perspective for the year.

Find out more about Lawbox Design-> Here.