Who: Consumer Duty Services
What: Consumer Duty Services has been formed to help companies navigate in the new world under the FCA’s consumer duty.
Created by industry experts Kevin Still and Peter Wordsworth. We are passionate about helping our clients achieve better outcomes both for their customers and themselves.
Where: https://www.consumerdutyservices.com/
Products: Regulatory Compliance, Customer outcomes
Markets: UK
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FCA’s Data-Driven Focus on Consumer Outcomes
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FCA Ban on Debt Packagers – Shifts in Investment Strategies
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Enhancing Creditor Engagement – Data Informed Voting
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‘Aha’ – Insights from In-Depth Data Analysis
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Regulatory Wind of Change – Regulators working together
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The Cultural Shift in Customer Journey Design
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Enhanced Communications Clarity
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