Credit Unions: Staying ahead (engaging more members and remaining in control)

Date:    28th October 2022

Time:   10:00 – 11:30am


Credit Unions have increasingly been in the spotlight with the government promoting Credit Unions as a more cost effective and safer alternative to High Cost Short Term Lending (& with BNPL, Alt lending in the background). The Bank of England is reporting rising assets and growing member books.

However, following another FCA portfolio letter in March 2022 (re oversight and controls), the publication of the Consumer Duty in July 2022, falls out from the pandemic and increasing costs of living for members this increased profile and opportunities for transformation is being brought into the spotlight.

During this event we will discuss some of these challenges, what has been seen in other markets, look at some of the latest data, to see if we can find some ideas and solutions to help the sector.


Chris WarburtonCWEvent ChairDirector, ROStrategy
Kevin StillKSCo-Chair, Q&APrincipal, Kevin Still Consulting & VRS
Adam ThornberATEvent SpeakerManaging Partner, Bridgeforce
Mehmet AksekiMAEvent SpeakerCEO, Ceverine
Helen LordHLEvent SpeakerCEO, Vulnerability Registration Service
Heidi OliverHOEvent SupportFounder, Absolutely Admin


Thank you to our event sponsors who have helped make this event possible

also supporting

We would also like to thank ABCUL for supporting this event. ABCUL host events and provide full support as the trade body for the sector.

Agenda & Documentation

10:0310:052mHOInstructions for event
10:0510:1510mCWIntroductory comments & video
10:1510:3015minATOpportunities and Challenges for Credit Unions
10:3010:4515minMADigitising the Collections process
10:4511:0015minHLVulnerability and cost of living challenges
11:0011:055minCWSurvey Results overview
11:0511:0025minAllQ&A and discussion

Additional Material

See also  [INSIGHTS]: Stepchange Partner Event

Ceverine & Bridgeforce Solutions for Credit Unions

Meeting recording (password provided via email)

RO-AR insider newsletter

Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime