[DASHBOARD+] Digital collections effectiveness

New report from our survey on digital collections effectiveness.
A couple of trends stood out

Digital is a good means for initial contact or starting customer engagement.
Shake things up - use diverse templates and approaches
Once engaged human connection and interaction becomes increasingly important
Old channels still important for no-contact segments

ContactEffectivenessSurveyFinal
...

In order to access this content ROAR Plus membership is required.

Join or add this to your existing account here.