DEMSA update: Collaborations / Duty / Vulnerability / FOS news / Events / Duty Training

In today’s bulletin

General update
Featured event – exploring being ‘Dementia Friendly’
Guidance for creditors listed in a Debt Relief Order (DRO)
Ombudsman News 184
Citizens Advice - Debt time bomb: countdown to a household debt disaster
BSI ISO 22458 update
Collaborations
Events
Consumer Duty virtual training

General update
Interest rates were held this week following an unexpected reduction in inflation. On 20 September 2023, the Office for National Statistics (ONS) published data showing that twelve-month inflation in the Consumer Prices Index (CPI) was 6.7% in August 2023. If inflation moves away from the target by more than 1% point in either direction, the Governor is required to send an open letter to the Chancellor explaining why inflation has moved away from target and what action the Bank is taking to bring inflation back to target. There was an exchange of letters on 21 September.
The MPC voted to maintain the Bank Rate at 5.25% at its September meeting. Andrew Bailey’s p...

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