DEMSA update: Intelligibility event / FCA activity / Personal insolvency / Innovation / Collaborations / Events / Training

In today’s bulletin

General updateDesigning communications to support consumers and deliver better outcomes – free virtual event on 10am on 21/2/20242024 will see a surge in work on AI regulation among key stakeholders that UK Finance works withOpen Banking – December performance statsRegistry Trust (RTL) blog on BNPLCP23/30: Operational resilience: Critical third parties to the UK financial sectorCollaborationsEventsTraining

General Update

Since my reference to London Borough of Barking and Dagenham (LBBD) becoming the first pilot user of the MaPS Debt Support Tool, I have had some good dialogue with Manu (InBest AI), Lou Yates (Trustfolio) and Simon Lowe (CSA Tutor) around progress with this authority and others around best practices in debt recovery, IVA voting and debt advice, respectively. Lou, Lee and the Trustfolio team continue to promote good creditor IVA voting practice in local authority sector and are running a sector specific event at the end of February 2024. Ge...

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