Don’t anyone leave – ensuring a positive off boarding experience

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In conversation with Joe Macleod chief endineer at andEND.

Here Joe talks about the importance of the off-boarding experience. Once a customer has started the process to leave, they have their own reasons for wanting to end the relationship.

Making that a good experience is still important… they may even come back one day!

See the full interview and find out more about andEnd -> Here.

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