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X-WR-CALNAME:RO-AR
X-ORIGINAL-URL:https://www.ro-ar.com
X-WR-CALDESC:Events for RO-AR
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DTSTART:20231029T010000
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20231123
DTEND;VALUE=DATE:20231124
DTSTAMP:20260430T032906
CREATED:20230403T094904Z
LAST-MODIFIED:20230913T112838Z
UID:6387-1700697600-1700783999@www.ro-ar.com
SUMMARY:Credit Connect: 2023 Credit & Collections Technology Think Tank
DESCRIPTION:The third Credit & Collections Technology Think Tank face to face event will take place on Thursday 23rd November 2023 at the Midland Hotel in Manchester. Stay up to date with what is happening in credit and collections by registering to virtual Think Tanks \n\n\nCredit Connect’s Technology Think Tank series have been part of an online series of panel discussions that have examined collections and lending. We are excited to now launch the face to face version of the event which aims to provide a new\, innovative and unique event in the credit and collections industry calendar. The event seeks to create an engaging environment with the aim of enabling all participants to learn about forthcoming technological innovations. Lenders\, creditors and collections specialists will discuss\, debate and dissect regulatory and thematic business challenges whilst discussing the benefits of technological innovation. \nThe Think Tanks focus on how creditor operations and collections teams can improve business strategy using people and technology. The events aim to arm attending companies with strategies that can be implemented into their business and provide best customer outcomes.
URL:https://www.ro-ar.com/event/credit-connect-2023-credit-collections-technology-think-tank/
LOCATION:Midland Hotel\, Manchester\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231114T070000
DTEND;TZID=Europe/London:20231115T170000
DTSTAMP:20260430T032906
CREATED:20230913T112653Z
LAST-MODIFIED:20260109T133929Z
UID:8364-1699945200-1700067600@www.ro-ar.com
SUMMARY:2023 Receivables Management Conference - Canada
DESCRIPTION:Massive Disruption\nA Generational Shift – AI\, Banking\, Housing\, the Workforce and How It Will Impact Business\n\nThe past three years have brought about significant changes in all aspects of society\, government policy and the economy in Canada and abroad. These changes in banking stability\, inflation\, housing uncertainty and workforce operations\, combined with the rise of new technologies like Artificial Intelligence at a mass scale have precipitated a massive shift in economic policy\, business operations\, institutional thinking and risk mitigation. \nOne thing is certain\, change is here and it’s only going to accelerate. We know there is no putting the genie back in the bottle and this year’s RMA conference aims to consider these large themes and how they will impact business\, consumers and collections. We are going to consider just how much pain or opportunity exists during this global tidal technology and economic shift. \nThe 2023 conference will be focused on more panel discussions and the opportunity to participate in smaller groups for networking and exploring specific topics in depth. Expect topics like: \n\nArtificial Intelligence and how it may challenge or enhance industry’s ability to connect with and trace consumers.\nFast moving changes as a result of a climate conscious economy could affect people’s livelihoods\, and therefore their ability to pay debt.\nImpacts of massive swings in interest rates.\nWhat does a new generation of citizens that may not see the value or ability to embrace home or car ownership mean to the financial industry?\nKey economic overviews.\nRegulatory updates.\n…and so much more\n\n 
URL:https://www.ro-ar.com/event/2023-receivables-management-conference-canada/
LOCATION:Niagara Falls
CATEGORIES:Canada
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231109
DTEND;VALUE=DATE:20231110
DTSTAMP:20260430T032906
CREATED:20230403T093859Z
LAST-MODIFIED:20230403T093944Z
UID:6378-1699488000-1699574399@www.ro-ar.com
SUMMARY:MALG Conference 2023
DESCRIPTION:The Money Advice Liaison Group (MALG) has been running an annual conference for the debt advice and wider sectors since 1987. Run by a ‘not-for-profit’ organisation\, the MALG Conference is unique in that there is no commercial\, regulatory\, or political agenda and its entire purpose is focused on MALG’s long term aim of ‘working together to improve the lives of people in problem debt’. It is the ‘must attend’ event for anyone who sees this purpose as part of their role\, from responsible lenders and collections/enforcement professionals\, to grassroots money advisers and policy makers.
URL:https://www.ro-ar.com/event/malg-conference-2023/
LOCATION:Birmingham\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230913T100000
DTEND;TZID=Europe/London:20230913T170000
DTSTAMP:20260430T032906
CREATED:20230913T112105Z
LAST-MODIFIED:20230913T112947Z
UID:8358-1694599200-1694624400@www.ro-ar.com
SUMMARY:UK Credit & Collections Conference 2023
DESCRIPTION:Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC)\, in association with Webio\, is the flagship annual event for the collections and debt purchase sector. Open to CSA members and non-members\, it brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms and their customers and stakeholders. \nThe 2023 will return to the Radisson Blu Manchester Airport and will include a packed programme included high profile keynote presentations on future trends\, and breakout sessions (sponsored by Lowell) on hot topics from people and performance\, to regulation and compliance\, and commercial and business innovation. \nThe event will also feature an interactive exhibition\, showcasing the latest industry innovations\, and the return of the UKCCC Gala Dinner where the CSA Awards will recognise the dedication and commitment shown by firms\, teams\, and individuals working in our industry. \nUKCCC was named Conference of the Year at the TAF Best Practice Awards 2017.
URL:https://www.ro-ar.com/event/uk-credit-collections-conference-2023/
LOCATION:Manchester
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230913T080000
DTEND;TZID=Europe/London:20230913T170000
DTSTAMP:20260430T032906
CREATED:20230913T112304Z
LAST-MODIFIED:20230913T112947Z
UID:8361-1694592000-1694624400@www.ro-ar.com
SUMMARY:StepChange Partner Event
DESCRIPTION:Since 1993\, StepChange Debt Charity has played a leading role in delivering life-changing debt advice. Thanks to our supporters and partners\, we’ve pioneered advice and solutions to help people take control of their debts\, transforming lives and helping people every step of the way. \nWe’d like to invite you to join us at our StepChange Connected event\, hosted by our CEO Vikki Brownridge. Vikki will set out her vision for the charity and some of the key initiatives we’re collaborating with our partners on\, to change customers’ lives. \nWe’ll be announcing a very exciting guest speaker in the next week or so\, this is on top of the confirmed insightful speakers on the day\, including: \n\nSheldon Mills\, Executive Director of Consumers and Competition at the Financial Conduct Authority will be delivering a keynote speech reflecting on the introduction of the Consumer Duty and taking questions from our audience\nJustin Basini\, Chief Executive Officer and Co-founder at ClearScore  will be discussing the role of credit information and cross-sector collaboration in identifying and supporting financially vulnerable customers\nPaul Lamont\, Product Director at Experian will be discussing our partnership and how we’re working together to identify and support vulnerable customers with additional needs\nPaul Chong\, Chief Operating Officer at Ophelos will explore the growth of AI technology and how it could shape customer engagement and the delivery of customer centric debt advice in the future\nNeil Taylor\, Journey Developer at NatWest will share how our new joint pilot service is providing bespoke support to self-employed customers\nPlus\, a panel of StepChange clients will be sharing their experiences of problem debt and what they wish their creditors had known
URL:https://www.ro-ar.com/event/stepchange-partner-event/
LOCATION:Leeds
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230706T090000
DTEND;TZID=Europe/London:20230706T140000
DTSTAMP:20260430T032906
CREATED:20230403T094641Z
LAST-MODIFIED:20230913T112947Z
UID:6384-1688634000-1688652000@www.ro-ar.com
SUMMARY:Credit Connect: Online Collections Technology Think Tank 4.2
DESCRIPTION:Return of the seventh Online Collections Technology Think Tank. \nThe Online Collections Technology Think Tank will feature a number of discussions to understand the best possible collection strategies in 2023. \nThe Think Tank’s aim is to create an engaging environment with the aim of enabling all participants to learn about change within collections and the role technology and innovation has to play in an ever-changing environment. The last event was attended by just over 240 collections professionals across four streams \nThe next edition of the event will explore conversations around the collections strategies as the UK copes with changes in economic circumstances. \nLenders\, creditors and collections specialists will discuss\, debate and dissect regulatory and thematic business challenges as a result of the pandemic which has economically impacted household finances but collections processes and strategies. \nThe event will focus on panel discussions across a number of thematic collections issues with the aim of problem-solving and examining how companies can utilise people and technological innovations effectively as we move into a new way of working. \nAttendees: \nQualifying Collections professionals include: \nBanks\, Building Societies\, Credit Card providers\, Utility companies\, Mortgage and Loan companies\, High-Cost short Term Lenders\, Home Credit providers\, Motor Finance providers\, Telecoms & Media providers\, Debt Purchasers\, Debt Collection Agencies\, Debt Advice specialists plus other collections professionals.
URL:https://www.ro-ar.com/event/credit-connect-online-collections-technology-think-tank-4-2/
LOCATION:Online
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230621T110000
DTEND;TZID=Europe/London:20230621T120000
DTSTAMP:20260430T032906
CREATED:20230913T111804Z
LAST-MODIFIED:20230913T112947Z
UID:8356-1687345200-1687348800@www.ro-ar.com
SUMMARY:CSA Supplier Member webinar: Indigo Cloud
DESCRIPTION:CSA Supplier Member webinar – Robot overlords\, AI… and a cup of tea: Automation in collections – presented by Indigo Cloud)
URL:https://www.ro-ar.com/event/csa-supplier-member-webinar-indigo-cloud/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230607T170000
DTEND;TZID=Europe/London:20230607T210000
DTSTAMP:20260430T032906
CREATED:20230913T111519Z
LAST-MODIFIED:20230913T112947Z
UID:8354-1686157200-1686171600@www.ro-ar.com
SUMMARY:Ophelos: Break the Cycle
DESCRIPTION:
URL:https://www.ro-ar.com/event/ophelos-break-the-cycle/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230427
DTEND;VALUE=DATE:20230428
DTSTAMP:20260430T032906
CREATED:20230403T093650Z
LAST-MODIFIED:20230403T101630Z
UID:6376-1682553600-1682639999@www.ro-ar.com
SUMMARY:Credit Strategy: Credit Summit
DESCRIPTION:This year the summit will focus on steering a path through the cost-of-living crisis and as a recession looms provide the tools for the credit industry to fight back and support its customers. \nOur economic\, political and regulatory updates set the scene for the approaching years. \nThe event boasted seven dedicated streams covering key themes across risk\, regulation\, culture\, leadership\, and fraud prevention\, as well as thought-provoking plenary sessions and membership roundtables.
URL:https://www.ro-ar.com/event/credit-summit/
LOCATION:QEII\, London\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230414T103000
DTEND;TZID=Europe/London:20230414T123000
DTSTAMP:20260430T032906
CREATED:20230403T082809Z
LAST-MODIFIED:20230913T112947Z
UID:6338-1681468200-1681475400@www.ro-ar.com
SUMMARY:Hidden Harm: How Debt Advisers can identify and address Illegal Lending
DESCRIPTION:You are invited to Hidden Harm: How Debt Advisers can identify and address Illegal Lending Virtual Event on Friday 14 April\, 2023 commencing at 10.30am – 12.15pm. Thanks to Absolutely Admin for their support in hosting this event on behalf of Illegal Money Lending Team and Sponsors. \nPurpose of the Event: \nBuilding awareness of the IMLT (Illegal Money Lending Team)training platform and gaining commitment taking account of the FCA “Dear CEO” sector letter. \nAgenda & Joining Instructions: \n\n10:20 – 10:30 Arrival & Housekeeping by Heidi Oliver\, Absolutely Admin Solutions\n10:30 – 10:40 Welcome by Bob Winnington\, CEO – MALG on Cross-Sector Initiative\n10:40 – 10:50 MaPS Introduction & How this fits into Debt Advice Landscape – Sarah McNeice\, Service Performance and Quality Manager – MaPS\n10:50 – 11:00 Consumer Duty Planning following “Dear CEO” Letter & Survey Results – Kevin Still\, Director – DEMSA\n11:00 – 11:25 Background to the Debt Adviser Training\, Research Findings\, Role of Data Sharing & What is in the Pipeline – Cath Wohlers\, Liaise Manager & Trish Cassidy\, Credit Union Liaise Officer – IMLT (Illegal Money Lending Team)\n11:25 – 11:40 PayPlan Experience\, including other relevant Vulnerability Initiatives & ISO 22458 – Emma Gibbons\, Vulnerability Lead – PayPlan \n11:40 – 11:50 BSI Kitemark & ISO 22458 – How this Type of Initiative would fit into Framework going forward – Julie Walker\, Global Scheme Manager\, Consumer Promise – BSI\n11:50 – 12:00 Q&A\n12:00 – 12:15 Wrap-up & Call to Action – Cath Wohlers\, Liaise Manager & Trish Cassidy\, Credit Union Liaise Officer – IMLT (Illegal Money Lending Team)\n\nFull joining instructions with zoom link will be sent to all registered attendees the day before the event to avoid getting lost in the inbox. \nIn order to make a prompt start at 10:30\, we will be opening the room slightly earlier to allow time to admit all participants\, therefore please aim to arrive anytime after 10:20am. We look forward to welcoming you on screen on 14 April.
URL:https://www.ro-ar.com/event/hidden-harm-how-debt-advisers-can-identify-and-address-illegal-lending/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230330T080000
DTEND;TZID=Europe/London:20230330T170000
DTSTAMP:20260430T032906
CREATED:20230913T111014Z
LAST-MODIFIED:20230913T112947Z
UID:8352-1680163200-1680195600@www.ro-ar.com
SUMMARY:Credit Connect:  Online Technology Think Tank
DESCRIPTION:Agenda\nSESSION 1\n·        9.30am: Opening remarks from Credit Connect and Chair. Introduction and overview of the event line-up.\n·        SPEAKERS: Colin White\, Founding Director at Credit Connect and Event Chair: Chris Warburton\, Director at ROStrategy\n·        9.40am: Credit Risk and the Cost of Living Challenge: How can the risk sector address a challenging and changing economic environment? What is the best way of measuring risk and strategy? SPEAKERS: Chanuka Perera from Zilch\, Louise Allemagne from Lending Standards Board\, Neil Kadagathur from Creditspring and Paul Martins from Mortgage Evolution\n10.30am BREAK\n\nSESSION 2 \n·        10.45am: Measuring Affordability: The role data has to play. Can technology support affordability? How can lenders help with the cost of living pressures? The role of data\, is it keeping pace with the demands of the fast-changing economy? Can data be harnessed and used in the right way? How can we stress-testing affordability? SPEAKERS: Andrea Cox from Experian\, Nicola Matthias from Freedom Finance\, Sho Sugihara from Pave/Fuse and Carla Lourenco from Salary Finance\n·        11.35am BREAK\n\n\nSESSION 3\n·        11.55am Regulations Impact on Lending: The impact of new lending models such as Buy Now Pay Later (BNPL). Managing compliance and ensuring best practice is followed. Is regulation stifling innovation? The impact of interest rates and inflation. What will be the impact of Consumer Duty? How technology can assist organisations to manage regulations. SPEAKERS: Jason Wassell from CCTA\, Sheraz Afzal from Quint and James Ellwood from Billing Finance\n12.45pm LUNCH BREAK\n\n\nSESSION 4 \n·        1.00pm Digital Lending Technology: What is the future for digital lending? The role of Open Banking in maintaining and managing lending decisioning. The importance of the customer journey. What does the future hold for lenders? Is there value in using Artificial Intelligence (AI)\, Machine Learning (ML) verses traditional modeling? Open Banking and how it is influencing data and analytics credit risk decision making? Open Banking versus Open Finance. SPEAKERS: Brian Leslie from Prima Finance\, Olugbenga King from BSL Financial Services and Andrew Fisher from Freedom Finance\n·        1.50pm: Closing remarks \n2pm: Event close
URL:https://www.ro-ar.com/event/credit-connect-online-technology-think-tank/
LOCATION:Online
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230207T110000
DTEND;TZID=Europe/London:20230207T130000
DTSTAMP:20260430T032906
CREATED:20230403T093131Z
LAST-MODIFIED:20230913T112947Z
UID:6372-1675767600-1675774800@www.ro-ar.com
SUMMARY:Event: Handling increased arrears – ideas and support for Credit Unions and Community banks
DESCRIPTION:We are pleased to announce our latest event for Credit Unions and Community Banks. With the cost of living increasing\, post the holidays at year-end\, many people can struggle. \nIn this event we will discuss some of the things that can be done for customers/credit union members\, how to provide support\, hearing about what others are doing across the industry. \nWe will also be updating our benchmarking survey\, summarising the current situation and what is currently being seen. \n–> if you have not completed the survey it can be accessed here. [we will send you a link to the prior survey too]
URL:https://www.ro-ar.com/event/event-handling-increased-arrears-ideas-and-support-for-credit-unions-and-community-banks/
LOCATION:Online
ORGANIZER;CN="ROStrategy":MAILTO:contact@rostrategy.com
END:VEVENT
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