Evolving Contact Centres

In this clip, Kyle Chadderton from ConnexOne discusses the evolving nature of contact centres and how having modern contact technology is an enable for digitalisation. It is an enabler for better customer satisfaction and also keeps contact centres up to date, able to handle new volume from new contact channels.

See the full interview and find out more about ConnexOne -> Here.

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1,true,6,Contact Email,2 1,false,1,First Name,2 1,false,1,Last Name,2