HIGHLIGHTS ¦ DEMSA Newsletter

What You Need to Know This Week

  • UK GDP contracted by 0.1% in January 2025, reversing expectations of 0.1% growth.
  • The manufacturing sector saw a decline, while consumer-facing services grew by 0.1%.
  • FCA is consulting on future contactless payment limits, closing 9 May 2025.
  • The Payment Systems Regulator (PSR) is being abolished, with responsibilities shifting to the FCA.
  • FCA published an update on the motor finance review, with potential redress schemes for affected consumers.
  • FCA findings highlight insufficient consumer support and governance weaknesses across financial services firms.
  • StepChange noted that 55% of clients have a vulnerability alongside debt problems.
  • ICO released new guidance on employment data protection compliance for firms handling worker records.
  • MaPS is recruiting a Non-Executive Director (NED) with experience in consumer advocacy and regulation.
  • Octopus Money and Aveni AI partnership to implement AI-driven vulnerability detection and compliance tools.
  • CIVEA & NSN partnership to enhance enforcement support for vulnerable customers.
  • Multiple training sessions and industry events focusing on consumer vulnerability, AI, and behavioural science are scheduled.

Read the full summary – here


RO-AR insider newsletter

Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime

See also  DEMSA Newsletter ¦ Summary