What you need to know this week
- Roma Pearson, former Director of Consumer Finance at the FCA, joined Square 4 Partners as Senior Advisory Director.
- Net mortgage borrowing by individuals rose sharply to £13 billion in March 2025, per Bank of England data.
- Net borrowing of consumer credit fell to £0.9 billion, with credit card borrowing dropping to its lowest level since April 2024.
- Citizens Advice published Deeper in Debt, reporting a 50% rise in household arrears since 2019 and calling for urgent reform.
- FCA has published an AI Live Testing proposal, seeking feedback by 10 June 2025.
- The third iteration of the UK Finance Financial Abuse Code highlights the role of firms in economic abuse prevention.
- Equifax UK’s Financial Health Report 2025 focuses on earlier debt engagement and consumer vulnerability.
- Retailers including M&S and Co-op were impacted by cyberattacks, prompting NCSC and ICO interventions.
- Utility sector event held on 30 April 2025 in Manchester addressed PSR enrolment, vulnerability and debt resolution.
- MaPS launched an Innovation & Technology Forum to drive collaboration between advice services and tech providers.
- The next intake for the CSA-led Level 3 Debt Adviser Apprenticeship begins on 22 May 2025.
- Plain Numbers event to be held on 15 May 2025, featuring the FCA and StepChange, focused on intelligible consumer communications.
Read the full summary – here
RO-AR insider newsletter
Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime
