HIGHLIGHTS ¦ DEMSA Newsletter

What you need to know this week

  • The Bank of England cut the Bank Rate by 0.25% to 4.25%, impacting tracker mortgages.
  • FCA launched CP25/11 consultation to simplify mortgage changes.
  • FCA published PS25/3 confirming new Consumer Credit Return (CCR009) reporting requirements from 2025.
  • Aryza’s Q1 2025 insolvency insights highlight increasing consumer struggles with priority bills.
  • FOS received over 141,000 complaints in H2 2024, with gambling-related harm cases rising.
  • Treasury Select Committee examined AI in financial services, focusing on balancing innovation and risk management.
  • UK’s new Cybersecurity and Resilience Bill proposed to enhance operational resilience.
  • Sector event on debt buying, collections and BPO scheduled for 17 June 2025, Manchester.
  • VRS event on managing vulnerability scheduled for 14 May 2025 (virtual).
  • Water companies required to publish finalised vulnerability strategies by 30 June 2025.
  • MAT published its 2024 Impact Report highlighting sharp rises in energy and council tax arrears.
  • Lowell and CSJ published analysis of Buy Now Pay Later trends and implications for consumer debt.

Read the full summary – here


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