HIGHLIGHTS ¦ DEMSA Newsletter

What you need to know this week

  • Council tax arrears in England have reached £6.6bn, a 10% annual increase, with 25% of National Debtline callers affected.
  • The FCA has launched a mortgage rule review aimed at improving home ownership and affordability.
  • The Data Use and Access Act 2025 introduces phased reforms to UK data protection law.
  • The Lending Standards Board will wind down by 31 October 2025, removing independent oversight for SME lending protections.
  • New research from TransUnion UK reveals 8m+ consumers using BNPL for purchases under £50.
  • Individual insolvencies in England & Wales totalled 10,014 in May 2025, with DROs at near-record levels.
  • FCA consultation CP25/13 proposes changes to complaint reporting, with a response deadline of 24 July 2025.
  • Citizens Advice highlights average council tax arrears of £1,498—up 32% since 2019.
  • The Centre for Social Justice’s Vital Signs report identifies deep vulnerability among households in council tax arrears.
  • HM Treasury published a revised Debt Management Functional Standard to strengthen fair and inclusive debt practices.
  • The FCA held a pre-market engagement event on 1 July 2025 regarding its future consultancy framework procurement.
  • Upcoming events: FCA Payments Strategy webinar on 10 July; MaPS update webinar on 16 July; PayPlan vulnerability case study on 24 July.

Read the full summary – here


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