- General Election set for 4 July 2024; expect impacts on public sector engagements and regulatory progress.
- Inflation has eased to 2.3% as of April 2024, suggesting possible interest rate cuts this summer.
- UK private rents have increased by 8.9% over the past year, exacerbating affordability concerns.
- Over £1 billion was stolen through fraud in 2023, highlighting ongoing challenges in financial security.
- HSBC and Marks & Spencer Financial Services fined £6.2m for poor treatment of customers in arrears.
- FOS proposes new charging for Claims Management Companies, aiming to improve consumer outcomes.
- Financial Services Compensation Scheme expects to pay £363m in compensation during 2024/25.
- FCA updates on Consumer Duty emphasise the need for firms to address vulnerability.
- Persistent issues with IoT product security have eroded public trust.
- Significant discussion around access to credit and the role of illegal lending.
- Upcoming events and webinars focused on regulatory updates and consumer vulnerability.
- New initiatives and collaborations aim to enhance services for vulnerable and financially stressed individuals.
Access the full summary – key themes, links and the full newsletter here
Access all the summary updates here
RO-AR insider newsletter
Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime
