KEY THEMES+ ¦ DEMSA Summary

What you need to know this week

Inflation rose to 3.5% in April 2025, up from 2.6% in March, impacting household budgets and potentially delaying interest rate cuts.
FCA’s CP25/13 proposes aligning complaint reporting to calendar year-end and includes new categorisation rules for Consumer Duty and Vulnerability.
Individual insolvencies for April 2025 reached 10,012, including 5,586 IVAs and 3,837 DROs.
7,273 Breathing Space registrations in April 2025, a 5% year-on-year decrease.
New rules will bring Buy Now Pay Later (BNPL) products under FCA regulation, introducing affordability checks and access to the Financial Ombudsman.
HM Treasury’s CCA Reform Phase 1 consultation focuses on replacing prescriptive disclosure rules with Consumer Duty-aligned FCA rules.
AI guidance issued by Ofgem aims to ensure ethical, secure and inclusive AI use in energy services.
Ofgem energy price cap drops 7% from 1 July 2025, but remains 10% higher than the same period last year.
350,000 more pensioners e...

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