What you need to know this week
The FCA is reviewing motor finance commissions, with potential for a redress scheme affecting over 2 million customers.
NatWest suffered a major outage, highlighting continued risks to operational resilience in essential financial services.
HSBC UK CEO underscores the sector’s high cybersecurity costs and focus.
ICO released new guidance on data breaches and launched a strategy on AI and biometrics regulation.
Lowell’s Financial Vulnerability Index shows vulnerability at its highest since the pandemic.
Ofwat reported household water debt now exceeds £2 billion; new rules introduced to ban bonuses for poor performance.
FCA appoints Chris Pond as Chair of the Financial Services Consumer Panel, strengthening consumer focus in policymaking.
FCA updated its Enforcement Guide to improve transparency and reduce case durations from 42 to 16 months.
IVA protocol updated with new 2024 IPA report; key benchmarking data published.
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