In this clip Daniel Gregory from Invevo discusses the resistance some experienced individuals feel towards adopting new technologies, especially if they are accustomed to traditional tools like Excel and other software that have consistently worked for them.
He acknowledges the daunting nature of learning new systems but emphasises the significant benefits of embracing modern technology, such as enhanced process efficiency and automation in areas like dispute management and client onboarding. There should be reassurance that these tools are user-friendly and don’t require advanced technical skills.
Find out more about Invevo -> Here.
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