In conversation with Neil Whitaker, strategic account director at IMIMobile. In this clip Neil discusses how new communication technologies, by their nature, fragment a conversation into chunks and how this can be used to inch a customer along a customer journey, improving the customer experience.
See the full interview and find out more about imi mobile -> Here.
RO-AR insider newsletter
Receive notifications of new RO-AR content notifications: Also subscribe here - unsubscribe anytime