Who: Playvox
What: Playvox offer quality and workforce management call centre software solutions.
Cloud native, with an extensive range of integrations, their aim is to unlock the potential within contact centres, by taking an employee-centric approach, building tools to help provide great service for customers.
Where: https://www.playvox.com/
Products: Quality Management, Workforce Management, Motivation and gamification, performance and learning.
Markets: UK, US, EU
Highlights
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