Podcast ¦ Get out of wrap: 185 Katie Davies of DDC OS chats about her passion for The North & DDC Discusses

Access the full podcast series here: https://getoutofwrap.com/

Summary
In this podcast, Katie Davies, Client Development Director at DDC OS, discusses the unique aspects of the contact center industry in the North of England. She highlights the strong sense of community and willingness to network among professionals in the region. Davies also explains the importance of communication and conversation in the industry and the value of events like DDC discusses, which focus on the science behind conversation. She emphasizes that while technology is changing the industry, the fundamentals of conversation will always remain essential.

Key Points

Katie Davies is the Client Development Director at DDC OS.
DDC OS is a contact center company with a strong presence in the North of England.
Davies is passionate about promoting the North and increasing networking opportunities in the region.
The North of England has a thriving contact center industry and unique challenges and iss...

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