PODCAST ¦ Roundup – 12-03-2025

-> Podcast ¦ CX Passport: The one with behavior driven CX – Candy Kothmann Call Center Director at Texas Workforce Commission E207

-> Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – E-commerce to AI Unlocking Marketing Potential Dylan Lam

-> Podcast ¦ Get out of wrap: 219 Clare Muscutt of Women in CX

-> Podcast ¦ Next In Queue: That’s Not My Name featuring Afshan Kinder

-> Podcast ¦ Uncensored CMO: Rob Mayhew on the untapped creator opportunity in B2B, London vs New York and using social media as a brand

-> Podcast ¦ CX Diaries: Lucie Child on Transforming Customer Care and Inclusion

-> Podcast ¦ Informing Choices: Somatic Awareness and Leadership with Alessandra Marazzi

-> Podcast ¦ Punk CX: There are five types of loyalty but only two are growing – Interview with Sara Richter of SAP Emarsys

-> Podcast ¦ CX Diaries: The Art of Simplicity in Customer Experience

-> Podcast ¦ CX Diaries: Why Thoughtful Technology is Key to Great Customer Experience