PODCAST ¦ Roundup – 15-05-2024

-> Podcast ¦ Informing Choices: Shifting Attitudes Towards Work – What Modern Workers Want with Cat Barnard

-> Podcast ¦ Next In Queue: Get Off of My Cloud featuring Fred Stacey

-> Podcast ¦ CX Passport: The one with the (CX) Pet Shop Boys – Scott Lee Holloway, VOC Manager APS Bank (Malta) E167

-> Podcast ¦ Punk CX: If you aren’t fixing the bigger picture, then you are just putting a band-aid on the problem – Interview with Zig Serafin of Qualtrics

-> Podcast ¦ Credit Shift: NatWest’s AI Agent Development A Look Behind the Scenes

-> Podcast ¦ CX Files: Steve Mosser – Sensée – Flexible WFM & Total Footprint Optimization