[PODCAST]: Beyond Now: Exploring Open Banking Benefits for merchants, encouraging consumer adoption, and the future of Pay by Bank

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Link: Acquired.com


Summary

In a discussion about open banking and its impact on retail payments, the challenges and opportunities open banking presents to financial institutions and retailers. There is an emphasize for the need for building trust among consumers and the potential for retailers to offer branded payment methods. The conversation delves into various aspects, including the readiness of banks for open banking adoption and the role of data privacy and customer consent in the open banking landscape.

Key Points and Ideas

  • Open banking offers more benefits to merchants than consumers.
  • Retailers can leverage open banking to build trust and credibility with customers.
  • Consumer trust in traditional banks plays a significant role in banking choices.
  • Financial institutions have realized the importance of partnerships with fintech companies.
  • Request to pay could play a crucial role in the open banking ecosystem.
  • Technology companies are entering the financial services industry, focusing on tech rather than finance.
  • Regulations strike a balance between innovation and consumer protection.
  • Legacy technology poses challenges for banks transitioning to open banking.
  • Offering branded payment methods could enhance the retail customer experience.
  • Open banking can simplify payments and improve the customer journey.
  • User-friendly interfaces are crucial for successful open banking adoption.
  • Data privacy and customer consent are critical considerations in open banking.

Key Statistics

  • Over 11 million open banking transactions were recorded in July.
  • Less than 1% of consumers use open banking payments with retailers in the UK.
  • Retailers are exploring their branded payment methods.
  • Some retailers are considering interest-free credit options.
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Key Takeaways

  • Open banking can enhance trust and credibility between retailers and consumers.
  • Financial institutions need to adapt and form partnerships in the open banking era.
  • Request to pay and branded payment methods are potential game-changers in retail payments.
  • Legacy technology is a significant hurdle for banks embracing open banking.
  • Retailers should focus on user-friendly interfaces and branded payment options to improve the customer experience.
  • Regulations are necessary to balance innovation and consumer protection in the open banking landscape.

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