Podcast Summaries: 06-03-2024

-> Podcast ¦ CX Passport: The one with outcomes not experiences – Jermaine Edwards B2B Customer Growth Strategist E157

-> Podcast ¦ Collecting Thoughts: Using Data to Humanize Collections

-> Podcast ¦ Vulnerability Matters: Episode 13 – Lived experience with Dan Holloway and Chris Fitch

-> Podcast ¦ CX Files: Bruce Winder – The Future Opportunities And Challenges For CX In Retail

-> Podcast ¦ Punk CX: The CX value model and linking experience to business outcomes – Interview with Michael Hinshaw of McorpCX

-> Podcast ¦ Get out of wrap: 185 Katie Davies of DDC OS chats about her passion for The North & DDC Discusses

-> Podcast ¦ Credit Shift: Pathways to AI Implementation and Excellence Ethical, Strategic and Operational Insights