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RO-AR

Informing Risk Operations Strategy
  • IndustryMap
  • Interviews
  • Articles
  • Briefing
  • Jobs
  • About

The Future of Call Centres

  • by Chris Warburton
  • 30 March 2021

In this conversation with John Smith from Noble systems, we discussed the future of call centres, especially post COVID lockdown. Will, they still be needed and how will they be managed?

See the full interview and find out more about Noble Systems -> Here.

Tags:call analyticsCall recordingContact centre technologydialergamificationnoble systemsworkforce management
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