call centre technology

Using digital to build process flexibility

Further from the conversation with Jattinder Singh at Esendex. In this clip we discussed how to use digital channels to react and adapt to the changing situation. See the full interview and find out more about Esendex -> Here.

Some Positives: Using Digital Channels to Connect

More of the conversation with Jattinder Singh at Esendex where we discuss using digital channels, how this is being transformed by pandemic lockdown, and also how this is enabling us to create connections in new ways. See the full interview and find out more about Esendex -Here.… Read more

A Return to Lockdown

Having been through lockdown once, how should we think about it this time around?With talk of a re-lock down in the air I caught up with Jattinder Singh at Esendex this week, discussing how to think about it and how best to approach, this time around. See the full interview and find out more about Esendex -> Here.