Collections

The true spirit of TCF: Helping out to help the brand

Colin Brown, CEO of Aryza, talks about how if we can truly help a customer in moments of need, not only can it create a positive outcome for the customer themselves, but also really help to build a business’s brand. It is about doing the right thing. See the full interview and find out more about Aryza-Here.… Read more

AI’s dirty secret

Paul Jozefak from Receeve talks about AI, and how machine learning can be used to transform the collections process, and some of the first steps to think about to start. See the full interview and find out more about Receeve-Here.… Read more

Managing without face to face meetings

In discussion with Gareth Bailey and Martin O’Donnell from DebtStream. They talk about have they have managed without face to face meetings with implementation, what has been difficult, and some of the benefits of being remote. See the full interview and find out more about DebtStream -Here.… Read more

Human vs Machine: What is the role for humans in the future

Colin Brown, CEO of Aryza talks about his view of automation. Despite the intense focus on automation the last few years there is still a role for humans, things we do better than machines. It is about finding the best mix for the job, in order to get the best outcome for the customer. See the full interview and find out more about Aryza-Here.… Read more