Consumer Duty

[INSIGHTS] : FCA Consumer Duty Summary

The deadline for the FCA consumer duty is loomed, July 31st and there is plenty to do. This is a summary of the original guidance from the FCA, containing the rules for compliance. You can access the full document below. Summary This provides guidance for firms on complying with the Consumer Duty, emphasizing the importance of consumer support, designing products and services for the target market, and avoiding unreasonable barriers. It covers key considerations such… Read more

[REACTION] – EY Consumer Duty webinar with FCA and financial services leaders

Summary of E&Y webinar this morning, including a speech from Sheldon Mills from the FCA and a panel on representatives from Financial services. An interesting focus on MI, evidencing, culture and training really came through in the discussion. Summary Discussion Points The discussion focused on the FCA’s implementation of the Consumer Duty and its implications for the financial industry.Sheldon Mills, FCA’s Executive Director, emphasized the importance of firms embedding the Consumer Duty into their culture.The… Read more