Further from the conversation with Jattinder Singh at Esendex. In this clip we discussed how to use digital channels to react and adapt to the changing situation. See the full interview and find out more about Esendex -> Here.
In conversation with Paul Gandar from Stitch-AI on how the asynchronous nature of messaging can be really helpful in the managing of peaks and troughs of call volume. See the full interview and find out more about Stitch-AI-Here.… Read more
Interview with Paul Gandar from Stitch-AI on the future of communications technology. In particular developments with WhatsApp and how with the release of its business API it is creating changes and new opportunities for communicating with customers. Find out more about Stitch-AI -> Here.
Chatbots have been a huge topic over the last few years, it has the potential to be revolutionary, but is it over hyped… Mark Oppermann from Webio explains the latest thinking and developments. See the full interview and find out more about Webio -Here.… Read more