In this clip Gareth Baily and Martin O’Donnell from DebtStream talk about some of their recent developments, expansion and what approach they have been seeing with businesses as they start to digitalize their collections processes. So far it has been accelerating this year, and a theme for the year already… it is likely to be a year of delivery and action rather than thinking it seems. See the full interview and find out more about… Read more
In this clip Gareth Baily and Martin O’Donnell from DebtStream talk the importance of good customer experience, especially through the collections and recovery process. The pandemic has really forced companies to think about customer experience in a more fundamental way. With the Collections process being such high touch and central to this recently, will we now see Heads of Collections and Credit Risk now taking more prominent roles in organisations… one to watch See the… Read more
In this clip Gareth Baily and Martin O’Donnell from DebtStream talk about some of the latest developments they see evolving this year. However as much as all of these new ideas are exciting, they also remind us of the importance to stay focused and take action to make the most use of what we have already. See the full interview and find out more about DebtStream -Here.… Read more
In this full interview with Gareth Bailey and Martin O’Donnell from DebtStream we chat about the accelerated development of digital collections and how businesses are starting to rethink customer journeys now with some urgency. Collections and Credit Risk is increasingly having more influence at a corporate level too. We also talk about how new ways of working is influencing business models now… with the DebtStream chief dog officer even making their presence known too! Find… Read more
Who: DebtStream What: DebtStream are a digital collections and recoveries solution company. Their digital portal is designed to connect with existing collections processes to provide self-service capability for customers, with design and configuration retained internally by the collections team. Where: https://debtstream.co.uk/ Products: Digital Collections Markets: UK and across Europe Jump to Section: Highlights : Full Interviews : Screenshots – Product Demonsrations : Product Explainers : Syndicted Articles : Comment : Contact Highlights RO-AR Members Join… Read more
In discussion with Martin O’Donnell and Gareth Bailey from DebtStream. Martin talks about integration and how this is going to be the next challenge for us. See the full interview and find out more about DebtStream -> Here.