Digital transformation

A need to pivot

  • by
In conversation with Chantal Constable from CGI. Chantal discusses the COVID pandemic and how CGI have had to discover new ways of working, constantly pivoting to meet the needs of the situation. This has been a challenge however out of this have also come some surprising opportunities too. See the full interview and find out more about CGI -> Here.

New forms of messaging

  • by
In conversation with Polly Taylor-Pullen from Nivo. In this clip we discuss how messaging can be used to share information across processes and businesses. By connecting each of the processes and allowing smooth information flow, it can transform the efficiency of processes, with the benefit of reduced error rates and a better customer experience. See the full interview and find out more about Nivo -> Here.

From Digital Reaction to Digital Transformation

  • by
In this clip Chantal Constable from CGI discusses how from the early stages of the pandemic many businesses have been in digital reaction mode, finding digital solutions to solve immediate challenges. This however does not necessarily lead to great long-term solutions and we need need to think about how do we use this as an opportunity to think about strategy transformation as we go forward. See the full interview and find out more about CGI… Read more

Digital themes for 2021

In conversation with Polly Taylor-Pullen from Nivo. We discuss some of the upcoming digital themes expected to develop in 2021. Top of the list, Fraud and Open banking. See the full interview and find out more about Nivo -> Here.

A new meeting etiquette

Chantal Constable from CGI discusses how they have been thinking hard about how meetings will work in a blended remote and office environment. Business is essentially creative and they are looking to keep some of the positive aspects of remote working as we move forward. See the full interview and find out more about CGI -> Here.

Lockdown and COVID: how will it all end?

In conversation with Chantal Constable from CGI. We discuss the end of lockdown for business and our ways of working. This pandemic all started suddenly, with a bang, however, a quick return is looking unlikely and we need to think (plan and invest) over a longer time horizon now. See the full interview and find out more about CGI -> Here.