In this final clip Michael Melachrinidis, Deputy CEO, Product Management and Digital transformation at EXUS talks about his vision for the future of collections technology, what does this mean for us and where is this taking us. Also the rise of SaaS and big data, it has been a game-changer, enabling new customers to get products and features quickly, scale fast and all accessible on a global basis. See the full interview and find out… Read more
In this clip Michael Melachrinidis, Deputy CEO, Product Management and Digital transformation at EXUS talks about the factors that are driving digital transformation that he is seeing in the market. It is not just cost-cutting, although there is a significant opportunity here, but a move from how can best to collect, to how best to help the customer. See the full interview and find out more about Exus-> Here.
In this clip Michael Melachrinidis, Deputy CEO, Product Management and Digital transformation at EXUS talks about the rise of digital, an interest in digital accelerating digital transformation around the world. There is a focus on self-service and a determination now to make digital work. See the full interview and find out more about Exus-Here.… Read more
In this full interview with Michael Melachrinidis, Deputy CEO, Product Management and Digital transformation at EXUS, we chatted about how the collections software business has fundamentally changed over the few couple of years resulting from the pandemic, and how this has then evolved since. There have has been slightly different flavours in different markets, but also a convergence now towards using technology to improve customer experience – it appears a global trend. Lastly Michael talks… Read more
Who: EXUS What: EXUS offers debt collection and loan recovery software to help with the management of customer accounts across the debt lifecycle. Their innovative Software as a Service and flexible configuration allows for fast and highly configurable implementation, upgrading to the latest technology and getting to improved results faster. Where: https://www.exus.co.uk/ Products: Debt Collections, Legal Recoveries, Decision Analytics, Collections Self Service, Field Collections Markets: UK, Greece, Europe, Middle East, Asia, International Jump to Section:… Read more