Identity

Flexibility by Design

In discussion with Jake Levant from Lightico. We talked about the modularisation of software and indeed businesses, building flexibility into processes. APIs, Cloud (SaaS), Low code are all empowering much greater agility in process design. It could all be really transformational. See the full interview and find out more about Lightico-> Here.

The value of being close to the customer

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In discussion with Jake Levant from Lightico. The COVID pandemic has really forced us to rethink and reassess what is important within our businesses. Being close to the customer is of critical value. There is a new trend as companies start to see the value in picking some of the best ideas across other industries. See the full interview and find out more about Lightico-> Here.

Handling Fraud Digitally

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In discussion with Jake Levant from Lightico. We talked about the new digital world and how we need new processes to help manage fraud. It is a ‘cat and mouse’ game, however what is critically important is how you adjust fraud prevention vs customer friction. Measures and controls need to balance value at risk. It all needs to be carefully balanced and managed. See the full interview and find out more about Lightico-> Here.

Managing Risk Efficiently

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In discussion with Jake Levant from Lightico. We discuss how new digital design can be used to de-clutter processes and find a new edge in risk mitigation. See the full interview and find out more about Lightico-> Here.

The Modular Business Model

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The full conversation with Jake Levant from Lightico. In a wide-ranging conversation, we chatted about how the COVID pandemic has really forced us to look at the design of our business processes and operating models. We have seen an acceleration in distributed workforces, distributed systems and distributed ideas… is this moving us much more towards the distributed modular company? Find out more about Lightico-Here.… Read more