In this clip Mark Kelly from KeyIVR talks about how there is still a need to take payments over the phone and how there is still a customer need, despite all the discussion on full digital…. also who are the people who tend to call in too. See the full interview and find out more about KeyIVR -> Here.
In this clip Mark Kelly from KeyIVR discusses the prevalence of digital payments within the Collections process, and what they are seeing works well. See the full interview and find out more about KeyIVR -> Here.
In this clip Mark Kelly from KeyIVR talks about the pressure and call to action that COVID has generated for companies to automate and digitallise their proceseses. It has been transformational. At lot has been done, however there is still plenty more to do and this is very much still the start of the journey. See the full interview and find out more about KeyIVR -Here.… Read more
In this full interview with Mark Kelly from Key IVR, we talk about digital payments, or mobile payments, and how adoption has been accelerated by COVID. It will continue and there is a place for both fully automated and manual payments methods. We chat about this, recent trends in fraud and how there are nuances in customer behaviour that are shifting across the world. Find out more about KeyIVR-Here.… Read more
Who: KeyIVR What: KeyIVR offers PCI-DSS payment solutions for telephone, SMS and web-based payments. Fully secure, customizable and cloud based they have over 200 clients across the UK, US and Europe Where: https://www.keyivr.com/ Products: Agent Assisted Payments, Payment IVR, Click to Pay, Direct Debit Markets: UK, USA, Europe Jump to Section: Highlights : Full Interviews : Screenshots – Product Demonsrations : Product Explainers : Syndicted Articles : Comment : Contact Highlights RO-AR Member Early Access… Read more