Digital Collections: Overapplied or Overdone?

We have all heard plenty about digital collections, but is this term overdone? Certainly, our understanding is maturing and Paul explains his perspective of how it is now being embedded into processes today (& for the future too)… it actually fits into much larger cultural and human-centric themes. See the full interview and find out more about Ophelos -> Here.

Technology First: Using digital collections tools in the right way

In this video Paul Chong from Ophelos chats about his experience and perspective on the evolution of digital collections in the UK. What works, how this is in some ways reflecting customer preferences that were there before, and where the real opportunity lays. Find out more about Ophelos -> Here.