Paylink Solutions

Digital can help: At any hour

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In conversation with Dave Wilson and Rich Healey from PayLink Solutions. We chatted at length about digital adoption. One of the benefits they have seen is out of hours servicing – even on Christmas day there was demand, and with digital processes support is still at hand. See the full interview and find out more about Paylink Solutions-> Here.

Open Banking: Where do we go from here?

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In conversation with Dave Wilson and Rich Healey from PayLink Solutions. We chatted about Open Banking which has grown considerably during the COVID pandemic lockdown, finding ever more new uses. Dave explains a little of what they have seen and where he thinking the industry will go from here. See the full interview and find out more about Paylink Solutions-> Here.

Going Digital: Increasingly customers are choosing digital options

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In conversation with Dave Wilson and Rich Healey from PayLink Solutions. We chatted about digital adoption and what they have seen through the pandemic lockdown. It has really started to become important, with performance increasingly visible in the statistics now too. See the full interview and find out more about Paylink Solutions-> Here.

Data and TCF: Using data to drive postive customer outcomes

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The full conversation with Dave Wilson and Rich Healey from PayLink Solutions. We chatted about the automation and digitalization of the customer journey. In particular, how the use of data, giving customers choices and the UI can really drive up adoption. Some interesting uptake stats and approaches here. Find out more about Paylink Solutions-> Here.

Paylink Solutions

Who: Paylink Solutions What: Paylink Solutions has grown within the Collections Industry developing software and using data to help clients better connect with customers in order to more easily generate positive customer outcomes. Paylink provides help with digital self serve, Income and Expenditure, integrating with both open banking and credit reference data. Some of the thinking around using customer choice to drive engagement is particularly innovative. Where: https://www.paylinksolutions.co.uk/ Jump to Section: Highlights : Full Interviews… Read more