positive customer outcomes

New Support

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None of us are really that far from finding difficulty financially. In conversation with Sarah Lambert from Policy in Practice. We discuss how the pandemic has presented many with unexpected income shocks, including many who thought they were in stable roles and could manage well financially. It has shown how we can all be impacted and find difficulties financially quite easily. See the full interview and find out more about Policy in Practice -> Here.

Leading practice in the water industry

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In conversation with Sarah Lambert from Policy in Practice. We discuss some of the best practices from the water industry in finding solutions and helping support customers with affordability and income from benefits. See the full interview and find out more about Policy in Practice -> Here.

Unemployment Shock

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None of us are really that far from finding difficulty financially. In conversation with Sarah Lambert from Policy in Practice. We discuss how the pandemic has presented many with unexpected income shocks, including many who thought they were in stable roles and could manage well financially. It has shown how we can all be impacted and find difficulties financially quite easily. See the full interview and find out more about Policy in Practice -Here.… Read more