ROARSeason3

Changing Customer Dynamics

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This video not yet available on general release Early access to this page is available for all RO-AR.com members. Signing up is easy and it is free to join here. Don't want to join just yet. Sign up to our email newsletter for all of the latest updates as they are released. Simply add your email to our list here. Already a member?... sign in below Username or E-mail Password Remember Me     Forgot… Read more

Consumer Duty

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In this clip Kevin Still from Demsa talks about the latest consumer duty consultation from the FCA, how these guidelines are going to arrive and the expectations will be that the industry is ready. The time to start preparing is now. See the full interview and find out more about Demsa-> Here.

Debt Packagers – what does it mean

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This video not yet available on general release Early access to this page is available for all RO-AR.com members. Signing up is easy and it is free to join here. Don't want to join just yet. Sign up to our email newsletter for all of the latest updates as they are released. Simply add your email to our list here. Already a member?... sign in below

Demsa

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Who: Demsa What: Demsa is a professional association, whose aim is to promote good practice in the debt management industry and protect the interests of the public and lenders. Demsa members adhere to their code of conduct, designed to encourage and work with the industry to provide services at the highest standards. Where: https://www.demsa.co.uk/ Products: Industry Professional Body – Debt Management Industry Markets: UK Jump to Section: Highlights : Full Interviews : Screenshots – Product… Read more

Changing customer situations – change company requirements

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The full interview with Kevin Still from Demsa. Here Kevin talks about the impact of the new FCA customer duty consultation and what this going to mean for businesses and customers. The rubber is going to hit the road, with evidencing new behavior and culture going to be critical. Kevin also provides his perspectives on Debt Advice and in particular the new ruling on debt packagers too. Find out more about Demsa-> Here.

A future vision for collections

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This video not yet available on general release Early access to this page is available for all RO-AR.com members. Signing up is easy and it is free to join here. Don't want to join just yet. Sign up to our email newsletter for all of the latest updates as they are released. Simply add your email to our list here. Already a member?... sign in below