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KeyIVR

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Who: KeyIVR What: KeyIVR offers PCI-DSS payment solutions for telephone, SMS and web-based payments. Fully secure, customizable and cloud based they have over 200 clients across the UK, US and Europe Where: https://www.keyivr.com/ Products: Agent Assisted Payments, Payment IVR, Click to Pay, Direct Debit Markets: UK, USA, Europe Jump to Section: Highlights : Full Interviews : Screenshots – Demos : Product Explainers : Contact Highlights Full Interviews Screenshots – Demo Product Explainers Contact

New forms of messaging

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In conversation with Polly Taylor-Pullen from Nivo. In this clip we discuss how messaging can be used to share information across processes and businesses. By connecting each of the processes and allowing smooth information flow, it can transform the efficiency of processes, with the benefit of reduced error rates and a better customer experience. See the full interview and find out more about Nivo -> Here.

Digital themes for 2021

In conversation with Polly Taylor-Pullen from Nivo. We discuss some of the upcoming digital themes expected to develop in 2021. Top of the list, Fraud and Open banking. See the full interview and find out more about Nivo -> Here.

Evolution of Chatbots: Where do we go from here?

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Chatbots have been a huge topic over the last few years, it has the potential to be revolutionary, but is it over hyped… Mark Oppermann from Webio explains the latest thinking and developments. See the full interview and find out more about Webio -> Here.

Apps and Mobile becoming increasingly dominant

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In conversation with Polly Taylor-Pullen from Nivo. Here Polly talks about how they have seen and supported app based communication channels. These have become increasingly dominant over the last few years, with acceleration during the period of the COVID pandemic. See the full interview and find out more about Nivo -> Here.

Moving on from Email

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Email has outlasted many other forms of digital communication. Polly Taylor-Pullen from Nivo discusses how we need to move on and adopt new, more secure methods, especially for sensitive documentation. See the full interview and find out more about Nivo -> Here.