Skip to content

RO-AR

Informing Risk Operations Strategy
Account
  • IndustryMap
  • Videos
  • Opinion
  • Briefing

RO-AR

Informing Risk Operations Strategy
  • IndustryMap
  • Videos
  • Opinion
  • Briefing

Using messaging to handle peaks and troughs of call volume

  • by Chris Warburton
  • 3 December 20204 December 2020

In conversation with Paul Gandar from Stitch-AI on how the asynchronous nature of messaging can be really helpful in the managing of peaks and troughs of call volume.

See the full interview and find out more about Stitch-AI-> Here.

Tags:CommunicationsContact centre technologycontact channelscontact effectivenessOmni-ChannelStitch-AIWhatsApp

© RO-AR | Powered by ROStrategy